All Systems Operational

Cloud service Operational
Orders Operational
Nearby Operational
Geofences Operational
Geotags Operational
Dashboard Operational
Ops Dashboard Operational
Order tracking views Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 30, 2026

Elevated API Errors
Resolved - HyperTrack systems are stable while the AWS issue remains formally open. We are resolving this incident and continue to monitor for the latest developments from AWS.
Oct 30, 00:26 UTC
Update - Our API error rates and SDK traffic have returned to normal. We’re monitoring for continued stability while AWS’s regional incident remains open.
Oct 29, 23:29 UTC
Monitoring - Update from AWS:

[3:30 PM PDT] Our efforts to mitigate the increased invoke error rates and latencies are still underway. Our continued advice is to retry any failed requests with exponential backoff. While we don't have an estimate for how long our efforts will take we will keep you informed of our progress by providing you with another update by 4:30 PM PDT or sooner as new information becomes available.
Oct 29, 22:34 UTC
Identified - An AWS issue identified as the root cause of performance degradation.
Oct 29, 22:22 UTC
Investigating - Currently AWS is experiencing issues with AWS Gateway functionality that directly affects HyperTrack platform components. We are experiencing elevated API errors and timeouts affecting API/ connectivity and dashboard access. Data processing is delayed but continues. We’ll provide updates as we learn more.
Oct 29, 22:21 UTC

Oct 29, 2026

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

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